Cosmo PapersCosmo Papers Support
Help with Cosmo Plus, saving wallpapers and your data. If your question isn't here, get in touch.
To reach us, email us at cosmopapers@egemengunel.com.
Common questions
How do I restore Cosmo Plus on a new phone or after reinstalling?
Open Cosmo Papers and tap Restore Purchases (on the Cosmo Plus screen). Use the same Apple Account you purchased with. The app has no accounts or sign-in, so restoring is how your purchase finds its way back.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Cosmo Papers and tap Cancel Subscription. Cosmo Plus stays active until the end of the period you paid for. Deleting the app does not cancel a subscription.
How do I ask for a refund?
Apple handles all payments and refunds. Request one at reportaproblem.apple.com, signed in with the Apple Account you used to purchase.
What does Cosmo Plus include?
Natural-language search, the full archive back to 1995, premium categories, HD downloads and the widget. It is offered weekly, yearly (with a 3-day free trial) or as a lifetime purchase. Prices vary by region and are shown in the app before you confirm.
How do I save a wallpaper to Photos?
Open a picture and choose Save. Cosmo Papers asks for permission to add to your photo library, only when you save, and never reads or browses your library. Then set it as your wallpaper from the Photos app or the iOS wallpaper settings.
Where do the pictures come from, and who is credited?
Pictures and descriptions come from NASA's Astronomy Picture of the Day, and the credit for each image is always shown. Some pictures are copyrighted by their photographers and are for personal, non-commercial use. Cosmo Papers is not endorsed by NASA, and your subscription pays for the app's features and curation, not for the images.
Are the descriptions available in my language?
Yes. Descriptions can be translated on your device using Apple's Translation framework when you ask for it.
How do I delete my data?
Favorites and settings stay on your device and are removed when you delete the app. The app has no account. For questions about data held by our providers, email us at cosmopapers@egemengunel.com. Deleting data does not cancel a subscription.